Troubleshooting
Table of Contents
- First Steps: Ensuring Proper Connection and Functionality
- Fitness Audio U-Series UHF Receiver
- Fitness Audio U-Series UHF Transmitter
- Fitness Audio U-Series MT-U8 Mini Transmitter
- Fitness Audio D-Series Digital Receiver
- Fitness Audio D-Series Digital Transmitter
- Microphone Troubleshooting (Aeromic, Cyclemic & EMic)
- Common Mic Issues and Solutions
- Return Procedures
First Steps: Ensuring Proper Connection and Functionality
Before diving into troubleshooting, ensure all connections are secure and your equipment is functioning correctly.
Fitness Audio U-Series UHF Receiver
- Power Check: Confirm the power light is on. Ensure the power pack is plugged in securely and turned on at the outlet.
- Antenna Setup: Attach the supplied antennas and position them upright, ensuring a clear line of sight to the instructor.
- Transmitter Connection: Check for RF Signal lights and the A/B Diversity light on the receiver. Ensure the channels match. See the U-Series Receiver & Transmitter Manual.
Fitness Audio U-Series UHF Transmitter
- Battery Status: Verify the red battery light flashes once upon switching on. If not, replace or recharge the battery.
- Mic Socket: Ensure the mic socket is secure and all pins are intact.
- Transmitter-Receiver Connection: Match the transmitter's channel (under the battery cover) with the receiver’s. Refer to the Quick Start Guide.
Fitness Audio U-Series MT-U8 Mini Transmitter
- Battery Check: Confirm the blue battery light is on. Replace the battery if the light flashes.
- Channel Matching: Ensure the transmitter's channel matches the receiver’s.
- Mic Connection: Align the arrow on the mic plug with the triangle on the transmitter socket. See the U-Series Manual.
Fitness Audio D-Series Digital Receiver
- Power and Antenna Check: Ensure the power light is on and antennas are upright with a clear line of sight.
- Transmitter Connection: Confirm RF Signal indicators are active. Match the receiver and transmitter channels. See the D-Series Manual.
Fitness Audio D-Series Digital Transmitter
- Battery and Connection Checks: Verify the battery indicator shows sufficient charge. Inspect the mic socket for security and intact pins.
- Channel Alignment: Match transmitter and receiver channels, ensuring proper signal activity. Adjust battery type settings for rechargeable or non-rechargeable batteries.
Microphone Troubleshooting (Aeromic, Cyclemic & EMic)
- Physical Condition: Check for damage to the mic lead or connectors.
- New Microphones: Confirm the connector is wired correctly for your transmitter model. Consult the Aeromic & Cyclemic Instructions.
- Audio Signal: Ensure there is AF activity on the receiver. Adjust mixer and amp volumes if necessary.
Common Mic Issues and Solutions
- Crackling or Weak Sound: The capsule may need replacement.
- Signal Drops: Change channels to avoid interference. Ensure strong, quality batteries are used.
- Feedback Noise: Adjust mic gain and mixer settings. Avoid standing too close to speakers.
Return Procedures
Email us at asia@fitnessaudio.com.au to find your local service center. For warranty claims, include a copy of your purchase invoice.
*Note: A minimum service fee of $88USD applies for “no fault found” items, including return freight costs.